T-Cellular’s line of own-brand Android smartphones added its newest members, the Revvl 7 and Revvl 7 Professional, a couple of weeks in the past. And whereas the Revvl 7 continues to be safely on sale at TMo shops and third get together companions, the identical cannot be stated for the Revvl 7 Professional.
This gadget has now been recalled by T-Cellular from all of its shops and retail companions. It is not on sale anymore. It is a moderately unprecedented transfer, particularly because the service hasn’t introduced a cause for the recall.
As a substitute, all now we have to go by is the leaked memo you’ll be able to see above, by way of which the magenta service is informing its companions that they need to instantly return all Revvl 7 Professional models they could nonetheless have, together with demos.
This transfer is seemingly completed as a way to “keep our high-quality requirements”, T-Cellular says with out going into any extra particulars. The service is “proactively recovering the present models” in its companions’ stock. This does not imply the telephone has been discontinued, nevertheless. TMo says it is “working to make extra Revvl 7 Professional stock obtainable quickly to permit gross sales to renew shortly”.
The directions say to mark the gadgets as “buyer sad” within the system, however that is most probably simply because the system might not have a extra related possibility offered.
Whereas it is unclear why that is occurring, a couple of workers have reported that the Revvl 7 Professional’s Telephone app is continually crashing on many models, and that will certain qualify as a cause for such a recall. In any case, if you cannot make calls, a telephone loses one among its most essential options.
Regardless of the case, T-Cellular also needs to formally inform those that have already bought a Revvl 7 Professional about what is going on on – and if the flaw it found in these models will not be fixable through a software program replace, then it ought to situation an official recall from clients as effectively.