A Financial institution of America outage confirmed prospects blanked-out account balances

First, it was Spotify, then Verizon, then PlayStation, and now it’s apparently Financial institution of America’s flip to have an outage this week. Some prospects reported issues accessing their financial institution accounts on Wednesday, with the balances exhibiting $0 or “—-” as an alternative of what needs to be there.

“Some cell and on-line banking shoppers skilled a difficulty accessing their accounts and steadiness data earlier at this time,” writes Financial institution of America media relations government Matt Card in an electronic mail to The Verge. “These know-how points have been absolutely resolved. We apologize for any inconvenience.”

Experiences spiked simply earlier than 1PM ET on Downdetector, with posts throughout X and Reddit from individuals reporting that their account balances don’t present something (some talked about that the quantities they owe, nevertheless, seem like displaying precisely).

We verified this afternoon that the financial institution’s app was exhibiting prospects a notification that “Accounts briefly unavailable” and that “Some accounts and/or balances are briefly unavailable,” as reported beforehand by CNN. Some individuals have reported their accounts are working or intermittently getting access to their data, and it’s unclear how many individuals have been affected. In July, Financial institution of America stated 58 million shoppers use its “digital capabilities to assist handle their monetary lives” and that they linked a report 23.4 billion instances final 12 months.

There’s no phrase on what may need triggered the issue, however tell us if issues are working for you now.

Replace, October third: Added up to date Financial institution of America assertion.