Viewpoint
[Bangkok, Thailand, November 5, 2024] TM Discussion board, a number one authority within the ICT trade, efficiently hosted the Innovate Asia 2024. There, Dr. Philip (Xiaodi) Track, Chief Advertising Officer for Huawei Service Enterprise, delivered a keynote speech titled “ADN Unleashes New Momentum for Networks with Intelligence.” He shared particulars about Huawei’s modern AI Copilot and Agent functions, designed to assist communications service suppliers (CSPs) evolve in the direction of Autonomous Networks (AN) Degree 4.
Over the previous few a long time, technological developments have improved community productiveness and buyer expertise serving to to revitalize the communications trade. Nonetheless, the appearance of the clever period has raised the necessities for telecom community latency and bandwidth, considerably rising operational expenditure (OPEX). To simplify community operations, many CSPs all over the world have integrated AN into their methods and deployed Huawei’s Autonomous Driving Community (ADN) answer. That is serving to them obtain AN Degree 3 and actively evolve towards Degree 4. In opposition to this backdrop, AI basis fashions are a vital stepping stone for automating repetitive and to simplify complicated O&M challenges in telecom operations situations.
Dr. Philip defined, “Telecom networks have transitioned from the period of small AI fashions developed based mostly on experience to the period of AI basis fashions. Basis fashions overcome the constraints of logic, guidelines, and situations, enabling complete effectivity enhancements within the ICT subject. Constructed on their Telecom Basis Mannequin, Huawei supplies a set of role-based Copilot and scenario-specific Agent functions, considerably enhancing community O&M effectivity and delivering wonderful buyer experiences in high-value situations.”
Dr. Philip additionally elaborated on Huawei’s Copilot and Agent options personalized for clever O&M, community optimization, and expertise operations, in addition to their implementation achievements. This can assist CSPs evolve worth situations from AN Degree 3 to Degree 4.
- For clever O&M, Huawei gives two modern brokers: CompSpirit (criticism dealing with agent) and AssurSpirit (fault dealing with agent). They use the Telecom Basis Mannequin for clever analysis of complaints and faults, attaining E2E computerized troubleshooting, lowering ability necessities for telecom personnel, and considerably enhancing the automation price of alarm evaluation and troubleshooting effectivity.
- For community optimization, Huawei’s OptimSpirit (community optimization agent) detects poor-QoE incidents in milliseconds and makes use of the Telecom Basis Mannequin to generate and implement optimization insurance policies robotically. This reduces the optimization time from hours to minutes and considerably improves community visitors utilization.
- For expertise operations, Huawei gives HCEMate (residence connection engineer copilot) that works with AssurSpirit and OptimSpirit to offer E2E residence broadband consumer expertise assurance, from service deployment and troubleshooting to consumer expertise optimization. This answer considerably enhances the advertising and marketing success of residence broadband companies and reduces consumer criticism charges.
In closing, Dr. Philip known as on telecom trade companions to collaborate on additional AI functions throughout the trade and evolve towards AN Degree 4.
