What you should know
- AT&T had a software program glitch that disrupted service and 911 calls in a number of cities.
- Downdetector noticed a spike in outage experiences round 5:00 PM PST, although AT&T stated it had mounted the problem.
- Particulars on the precise affect and outage period weren’t clear, however incidents have been dropping by 10:00 PM ET.
Late Tuesday, many AT&T clients confronted a service disruption whereas making an attempt to attach, which additionally affected 911 companies in a number of cities. AT&T attributed the problem to a software program glitch however has since resolved it.
There was a serious 911 outage nationwide, with an enormous spike in experiences popping up on Downdetector round 5:00 PM PST.
An AT&T spokesperson informed CNN that the community service had mounted a software program glitch that affected some clients’ connections.
“We apologize for the inconvenience, and we admire our clients’ persistence as we labored to resolve this concern,” the spokesperson added.
The outage didn’t have an effect on everybody, only a portion of AT&T’s person base, in response to the spokesperson. On Tuesday night, police in Pinole, California, warned on social media that some AT&T wi-fi customers may need hassle calling 911, however landlines and different carriers weren’t affected.
In Florida, Seminole County’s X account talked about a 911 service disruption on Tuesday night time. The native authorities suggested residents to make use of a non-emergency quantity for pressing points till issues have been mounted.
Downdetector’s report confirmed that Dallas, Charlotte, Los Angeles, Houston, Chicago, and New York Metropolis had essentially the most AT&T service disruptions within the final 24 hours, as per CNN’s report.
Particulars on what number of clients have been affected and the way lengthy the disruption lasted weren’t obtainable. Nonetheless, by 10:00 PM ET, Downdetector confirmed that the variety of reported incidents was dropping rapidly.
This outage comes proper after AT&T’s $950,000 settlement with the Federal Communications Fee over a 911 outage from August 2023.
