Apple launched a brand new service program for the iPhone 14 Plus to handle a digital camera challenge that includes the rear digital camera failing to show a preview. Via this initiative, Apple will present free repairs and supply refunds for earlier fixes. A devoted on-line web page is accessible for customers to examine whether or not their system is affected.
On this system web page, Apple famous how iPhone 14 Plus (overview) items manufactured between April 10, 2023, and April 28, 2024, could also be impacted by this {hardware} challenge. Though thousands and thousands of units had been produced all through the length, Apple reported that solely a “very small proportion” might expertise the preview challenge.
The iPhone 14 Plus was launched in September 2022 alongside the iPhone 14 and iPhone 14 Professional (overview). This drawback doesn’t have an effect on iPhone 14 Plus fashions bought in 2022 or within the early months of 2023. As well as, solely the iPhone 14 Plus is affected; the usual iPhone 14 shouldn’t be included on this program.
How you can Test if Your iPhone 14 Plus is Affected
In case you suspect your iPhone 14 Plus suffers from this digital camera challenge, go to Apple’s Assist Service Program web page and enter your system’s serial quantity. Right here’s how you could find the serial quantity:
- Unlock your iPhone.
- Open Settings.
- Faucet Common, then About.
- Scroll all the way down to find the Serial Quantity.
- Enter it on Apple’s Assist web page.
In case your system is listed as affected, schedule an appointment with a certified Apple service heart for inspection and restore. Do notice that Apple might require another points together with your iPhone 14 Plus to be resolved first, the place solely the digital camera restore can be free underneath this program. Apple additionally affords refunds to clients who beforehand paid for digital camera repairs associated to this challenge.
This service program covers the iPhone 14 Plus for 3 years from the unique buy date.
In 2021, Apple launched the same program for the iPhone 12 to handle widespread earpiece and speaker issues.
In case you personal an iPhone 14 Plus and have encountered this digital camera challenge, tell us within the feedback.
