On this episode of 5G Expertise Speak, Carrie Charles talks with Angus Ward, CEO of Past Now concerning the intersection of AI and Communication Service Suppliers (CSPs), exploring how AI can remodel the telecom trade. He reveals that solely 15% of firms at the moment derive important worth from AI, primarily as a consequence of fragmented experimentation throughout enterprise models. To deal with this, Ward suggests prioritizing main enterprise challenges and implementing a extra structured method to AI adoption, which may improve price effectivity, productiveness, and buyer expertise, whereas driving income development.
Ward additionally introduces the idea of digital enterprise platforms, which differ from conventional linear enterprise fashions through the use of multi-sided approaches that contain numerous companions. These platforms create community results, the place development results in larger economies of scale and aggressive benefits. Utilizing examples like Uber, Ward explains how community results make it difficult for rivals to match the service high quality, thus reinforcing market dominance.
Past Now’s tradition, in accordance with Ward, is formed by its roots in administration consulting, specializing in fixing enterprise issues somewhat than simply offering expertise. The corporate’s dedication to platform-based enterprise fashions and income development by partnerships has positioned it as a frontrunner in serving to CSPs and tech corporations adapt to altering markets.
Trying forward, Ward envisions leveraging AI to reinforce buyer experiences, optimize processes, and broaden into different sectors past telecom and tech. He emphasizes the significance of constructing sturdy accomplice ecosystems and communities to drive innovation and ship extra worth to prospects throughout industries.
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About Angus Ward
Angus Ward is the CEO of Past Now, with 30 years of consulting expertise throughout a number of industries. He turned CEO in 2017, after serving to to create the enterprise by BearingPoint Capital. Below his management, Past Now reworked from a service-based entity right into a SaaS expertise firm, increasing into ecosystem orchestration and digital market options. In 2021, Angus led a administration buyout, making Past Now an impartial tech firm with a worldwide buyer neighborhood in telecoms and expertise.
His experience has made him a trusted advisor to senior executives at AWS, Google, Accenture, Boeing, Jaguar Land Rover, the Ministry of Protection, BT, and NTT. He collaborates with trade our bodies like TM Discussion board, and educational establishments reminiscent of MIT and Wharton. He’s a frequent speaker at occasions like MWC and DTW, discussing tendencies in telecoms and expertise. Angus holds a level in Economics from the College of Tub and is a Chartered Accountant.
