Anker mannequin A1642, the 334 MagGo Battery (PowerCore 10K) has been recalled. | Picture credit-Anker
Anker is among the most well-known producers of energy banks and different charging options
One of the well-liked manufacturers is Anker which sells all kinds of energy banks. If you happen to use an Anker energy financial institution, it’s worthwhile to concentrate now. The corporate has recalled three energy banks due to a possible hearth danger. The fashions embody the Anker 334 MagGo Battery (PowerCore 10K), the Anker Energy Financial institution, and the Anker MagGo Energy Financial institution. All three have a producing defect that might end result within the lithium-ion batteries overheating which may soften plastic elements used within the energy financial institution to develop into a smoke and hearth hazard.
Anker mannequin A1647, the Anker Energy Financial institution. | Picture credit-Anker
Anker says that although solely a small variety of batteries are affected by the problem (which it says is a batch used within the merchandise from January 3, 2024, to September 17, 2024, it determined to recall the three fashions “out of an abundance of warning.” You’ll be able to confirm whether or not or not you personal one of many recalled energy banks by wanting on the backside of any Anker energy banks you personal for one in every of these three mannequin names:
- Anker 334 MagGo Battery (PowerCore 10K)-Mannequin quantity A1642.
- Anker Energy Financial institution-Mannequin quantity A1647.
- Anker MagGo Energy Financial institution-Mannequin quantity A1652.
Anker mannequin A 1652, the Anker MagGo Energy Financial institution. | Picture credit-Anker
How do I get in contact with Anker if I want to speak to somebody on the firm?
However, if the serial variety of your energy financial institution, which is discovered on the underside of the battery, matches the numbers you see whenever you enter your serial quantity on the shape and press “Test,” you need to cease utilizing it instantly! You probably have any additional questions, you may e mail the corporate at help@anker.com. If you happen to’d choose, you may name Anker from the U.S. at 1-800-988-7973. Calls might be answered from Monday via Friday from 6 am to five pm PDT (7 am to eight pm EDT). Or, you may interact in a reside chat from Anker’s web site Monday via Friday from 10 am to 4 pm PDT (1 pm to 7 pm EDT).
Anker says that the issue originated from its earlier provider. The corporate has modified suppliers and is present process a radical evaluate to ensure this does not occur once more. The corporate does need you to know, and that is vital, that in case your Anker energy financial institution is not one of many fashions recalled, “you may proceed to make use of your system with confidence.”
Anker provides, “We sincerely apologize for any inconvenience this case might have brought on and significantly respect your understanding, persistence, and cooperation.”
