Tuesday, October 8, 2024

Points restoring iPad (Disabled, Error 2015)

Relative died. One other relative attempting to utilize their iPad (sixth Era A1893) gave it to me (the household “tech guru”) as a result of it needs a passcode and he by no means wrote them down. They do not care about protecting any content material, they only would slightly not throw it away. I plugged it into my laptop (working Catalina). The iPad wouldn’t seem in Apple Music (1.0.6), or iTunes (10.7, I preserve it as a result of it has depreciated options I like), or within the Finder.

There may be nothing indicating it’s locked by the Discover-My characteristic. After some analysis, I put the iPad into Restoration mode. It appeared within the Finder. I ran the Restore possibility. After a while, the method was accomplished and the iPad rebooted. Sadly, it nonetheless wished a passcode. I attempted a random passcode and it now says “iPad is Disabled. Hook up with iTunes” (which, as famous, it doesn’t seem in iTunes).

After extra analysis (https://discussions.apple.com/thread/6146220), I attempted working Replace first. Sadly, after going via the method, I obtained the error “The iPad iPad couldn’t be restored. An unknown error occurred (2015).” I’ve accomplished extra trying, and all paths appeared to result in https://help.apple.com/en-us/118106. Nonetheless, I’ve already accomplished all of those steps.

So what do I do if I get the 2015 error whereas following the directions for the 2015 error?

Moreover, if this IS locked by Discover-My, would they should undergo his iCloud account to unlock it because it not presents passcode entry? (If that’s the case, why does it insist I join it to iTunes which presents no such entry?)

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