Why did this top-performing Verizon rep go away the service?
After leaving Verizon, the previous rep took his enterprise to T-Cell. | Picture credit-T-Cell
“So, the following time you stroll right into a Verizon—or any telephone retailer, actually—test your account rigorously. I had tons of shoppers are available in from completely different shops complaining about further services or products being snuck onto their account,” this former Verizon rep writes. Regardless of being a prime producer, Verizon gave the impression to be on his again continually asking him whether or not he tried to squeeze that final penny out of a buyer.
“Even when you’re primary, it’s by no means sufficient. Did you promote that faculty pupil with no cash on VHDP? Did you solely pitch VMP because the “solely” safety choice? What about pushing tablets and watches? Or the LTE VHI to that household of 5 (with its blazing 25mbps speeds)? For those who didn’t hit each one in all these metrics on each single buyer who certified, it harm your numbers. And that’s all higher administration cares about.”-Reddit subscriber ExtremeJetBomber1
The outspoken ex-Verizon worker did not go away his job due to his co-workers, and even due to retailer administration. Truly, the put up says that he beloved everybody at retailer stage. He says, “However my difficulty was with anybody above the shop stage—district managers, administrators—they don’t care about you. All that issues to them is how a lot cash you make them every month.”
Verizon will get revenge on its former worker
“So now I can’t even entry my Verizon account? It’s past irritating. I get it—I’m on a brand new community. However does that imply I’m fully minimize off from my previous supplier? I can’t even entry my previous payments or knowledge historical past, which I would like to provide to T-Cell to repay my telephones…Disgrace on you, Verizon, ” typed the previous Verizon rep. “For being the costliest service, you’re behind within the 5G race, the dealing with of the current outage, and now you’re planning to push all customer support outbound? Disgrace on you…”