What’s SmartThings Analytics?
With our current replace, when you grow to be Works with SmartThings licensed, you should use SmartThings Analytics to assemble helpful knowledge about how your merchandise are getting used within the subject with PII-safe engagement knowledge. The perfect half: you’ll be able to see info just like the variety of registered and lively gadgets, the place your clients are situated, and the SmartThings Capabilities which are mostly used — which helps inform how clients work together along with your merchandise.
Leverage these insights to optimize your merchandise and product roadmap.
“Up to now, we have been unable to acquire engagement knowledge after buy, however now, the Analytics Dashboard has helped us create actionable insights.”
Maude Shen, Software program Product Supervisor, WiZ Linked
Why Ought to Builders and Product Groups Use SmartThings Analytics?
We’re at all times searching for methods to raised join companions with our hundreds of thousands of customers.
We all know that it may be troublesome to gather consumer engagement knowledge — particularly for companions who manufacture Hub Linked gadgets.
Final 12 months, we introduced our first model of Analytics, which included Registered and Energetic gadgets. After acquiring Works with SmartThings certification, companions can simply entry SmartThings Analytics from the Console.
Since receiving constructive suggestions on the primary model of Analytics, we’ve continued to enhance efficiency and broaden the kind of knowledge companions can entry. New this 12 months, we’re offering each country-level knowledge and Functionality stage use. With Functionality knowledge, you’ll be able to reply questions on essentially the most generally used options of your product, like “Are customers really altering the colour of their lights?”
Leverage these insights to drive higher outcomes to your merchandise and customers, and optimize your merchandise based mostly on actual consumer interactions.
Key Options of SmartThings Analytics
- Actual-world Utilization Information: SmartThings Analytics makes it straightforward to know in case your customers are engaged along with your merchandise by offering real-world utilization knowledge, which we’ve in-built a means that offers you actionable knowledge whereas nonetheless defending the privateness of customers’ knowledge.
- Consumer-friendly Interface: With an intuitive and user-friendly interface, the Analytics software ensures a seamless expertise for product homeowners and builders of all ranges.
- A number of Methods to Acquire Insights: Simply search by a person product or your whole catalog, inside one nation or inside a area. Or select to return so far as 7, 30, 90 days, or with a customized date vary. Lastly, see which SmartThings “Capabilities” are getting used — there are many methods to get actionable engagement knowledge to drive product selections.
Product Questions that SmartThings Analytics Solutions
- The place am I getting most of my product gross sales? By which nations do I’ve essentially the most lively consumer base?
- What options / SmartThings Capabilities do my clients use essentially the most? That are used the least?
- What number of lively gadgets do I’ve in comparison with registered gadgets?
- How are the lively gadgets and registered gadgets trending over time?
- Did gadget registrations go up after our current advertising marketing campaign? Or after the occasion the place we showcased our model?
Methods to Get Began with SmartThings Analytics?
Able to view Analytics to your gadget(s)? This is a fast useful resource information that can assist you get began and present you the options:
1. Start by Accessing Analytics
Analytics is barely accessible to companions who’ve Works with SmartThings (WWST) licensed merchandise.
Go to the SmartThings Developer Console and navigate to the Analytics part, accessible at SmartThings Developer Console.
Maintain studying for a screen-by-screen walkthrough, or take a look at this video.
If in case you have a WWST licensed product(s) , however don’t have entry to the Console, e-mail us at companions@smartthings.com.
2. Set Up Your Search Parameters
With Analytics you’ll be able to search by:
Product(s): Search by one product or all to see a portfolio view of how your merchandise are getting used.
Date: See the final 7, 30, or 90 days of knowledge, or select a customized knowledge vary.
Location: View knowledge by county or area.
3. View Information for Insights
Registered Units: View gadgets which are registered with SmartThings.
Energetic Units: View gadgets with an occasion or an internet standing within the final 24 hours. Units could go from the inactive state to the lively state and vice versa.
Capabilities: See SmartThings Capabilities which are getting used to your product or merchandise. Get a glimpse of which capabilities are essentially the most used.
Geo Location: View by nation or area.
See the place your merchandise are being utilized by nation or by area.
Any of those fields will be made full display or zoomed in on. The information will be additionally exported as a CSV.
Our newest replace with Analytics represents one other avenue for offering extra worth for WWST Licensed companions. Entry to this number of utilization knowledge is vital to understanding how your merchandise are getting used.
Prepared to realize extra product insights? Navigate to Analytics within the Certification Console to see these insights and apply them to your product technique.
Need to combine your gadget with SmartThings? Go to https://developer.smartthings.com to entry instruments like Edge Builder and Check Suite, after which leverage our Certification Console to get your gadget(s) licensed.
