Replace from October 17,2024
T-Cellular tells us that the outage has been mounted. It resulted from a third-party vendor fiber lower.
This was resolved early this morning. A 3rd-party vendor fiber lower impacted service within the Jacksonville marketplace for some prospects for simply over an hour and we labored diligently with the seller to handle this as shortly as potential. We apologize for the inconvenience.
T-Cellular consultant, October 2024
The unique story from October 17, 2024 follows bellow.Â
T-Cellular customers are experiencing an outage, in line with posts on social media web sites X and Reddit.
The extent of the issue just isn’t identified but but it surely doesn’t appear to be a widespread outage and T-Cellular appears to be actively engaged on fixing it.
Customers who had alternate connections at house equivalent to FirstNet, Comcast, or Xfinity, had been capable of keep related in the course of the six-hour outage which is generally over. Others relied on satellite tv for pc connectivity to remain in contact with family members.Â
In line with unofficial sources, the outage was brought on by a difficulty associated to towers, however the actual nature of the issue just isn’t identified. It could possibly be an after-effect of Hurricane Milton, which is understood to have affected T-Cellular‘s operations in a number of cities together with Tampa, Jacksonville, Miami, and Orlando.
Although T-Cellular seems to have the scenario in management, connection continues to be sluggish for some customers.