Friday, September 13, 2024

The Galaxy Buds 3 Professional are DOA, and Samsung ought to simply throw within the towel already

Whereas many hardcore Samsung followers might have rejoiced on the information that the Galaxy Buds 3 Professional are (apparently) delivery once more in key markets world wide, I am right here as PhoneArena’s designated get together pooper to, nicely, poop in your get together.

Do you will have 250 bucks to spend on a brand new pair of true wi-fi earbuds? Did you particularly save that cash in anticipation of the fanciest ever member of the massively fashionable Galaxy Buds household following Samsung’s Unpacked occasion final month? Then now’s the time… to look elsewhere. Hopefully, it isn’t too late so that you can rethink, cancel your current order, or choose one among so many different nice choices accessible at present from a large number of trusted manufacturers (together with Samsung).

However did not you guys reward the Galaxy Buds 3 Professional in your assessment?

I am so glad you requested that query. And the reply is “sure, we certain did.” We’re additionally not retracting or revising our (largely) optimistic Galaxy Buds 3 Professional assessment both (not but, at the very least) as a result of all that was written there’s nonetheless true… for a small variety of fortunate customers.
This Redditor, as an illustration, is asking the Buds 3 Professional “god tier headphones”, which is clearly extremely excessive reward, even by that exact social community’s sometimes bombastic requirements. One other Reddit person, who claims to have initially criticized Samsung’s divisive design selections this 12 months, has basically been swept off their toes after really utilizing the Galaxy Buds 3 Professional for per week, and the listing of comfortable clients can go on… for a number of extra seconds.
However then there are the disgruntled patrons, who pressured Samsung to briefly halt and/or delay its Galaxy Buds 3 Professional gross sales with their actually stunning complaints. Many items shipped to early adopters introduced construct high quality points which might be merely unacceptable for a product marketed (and priced) as ultra-high-end.

Are you able to think about paying $250 for a pair of “god tier headphones” just for their eartips to interrupt with out warning or obvious motive or obtain items with random chips and dents throughout them? How about ordering a white mannequin and getting one smudged with blue dye that simply will not come off? 

That might clearly be dangerous even for a sub-$100 product, and to Samsung’s credit score, the corporate acknowledged the difficulty as one thing that wanted fixing. However is every thing high quality now that shipments have (apparently) been restarted? We actually do not know, and that is clearly one other downside.

Are you able to belief Samsung?

I do not find out about you expensive readers, however I personally can not. That is as a result of the tech large by no means communicated the foundation explanation for these very critical high quality points, in addition to the precise steps the corporate deliberate to take to keep away from future issues. 

Was it merely a matter of an preliminary batch of items insufficiently examined earlier than being cleared for takeoff? I significantly doubt that, and I’ll let you know why. In the event you attempt to order the Galaxy Buds 3 Professional on Samsung’s official US web site at present, the supply estimate sits at September 20. In the event you do not personal a calendar (or a telephone with a calendar app), that is greater than a month away… greater than a month after these dangerous boys have been unveiled with an unique July 24 launch date.
In the event you search for the Galaxy Buds 3 Professional on Amazon… they’re nowhere to be discovered. In the event you do a Google seek for “Galaxy Buds 3 Professional Amazon”, you may ultimately get to a web page the place you should buy the Galaxy Buds 3 and Buds 2 Professional. At Finest Purchase, the identical troubled product continues to be up for pre-order forward of a launch date listed as “August 23”, which is beginning to really feel like little greater than wishful considering on the retailer’s half.

In a nutshell, the Buds 3 Professional’s US availability scenario stays everywhere, which strongly suggests (to me, at the very least) that there is one thing significantly improper with this product.

What ought to Samsung do?

That is clearly not for a tech author to say, but when I have been in cost (which I am not for a most likely good motive), I might pull the plug on the Galaxy Buds 3 Professional and return to the drafting board. Whereas the corporate is at it, the non-Professional Galaxy Buds 3 must also go away for the capital sin of following within the AirPods’ poor repairability footsteps and for disappointing their very own early adopters.
Whereas we have not reviewed the Galaxy Buds 3 ourselves, their 2.6-star purchaser score common on Amazon speaks volumes about their general mediocrity, which is unacceptable at a reasonably extravagant worth of $179.99.
Fortunately for Samsung, the Galaxy Buds 2 Professional and Galaxy Buds FE are rather more well-liked amongst their customers, and at their often decreased costs, they’re arguably among the greatest wi-fi earbuds round when it comes to their worth to your cash. Sadly, everyone knows it isn’t life like to hope that the corporate will merely surrender on the Galaxy Buds 3 duo so quickly, which leaves this author hoping that the Galaxy Buds 2 Professional and Galaxy Buds FE will not go away within the close to future both.

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