Thursday, November 21, 2024

Verizon buyer claims that the brand new iPhone 16 Plus she purchased had been beforehand used

A Verizon buyer claims that the nation’s largest wi-fi provider tried to tug the wool over her eyes by promoting her a used iPhone unit as new. The patron goes underneath the moniker of “TheCrazyLunchLady” on TikTok and proper off the bat, she notes that simply 12 hours after shopping for the iPhone 16 Plus from the provider, she needed to file an insurance coverage declare.

She states that the iPhone 16 Plus she bought had a crack on the display earlier than it was bought to her. After buying the system, she stored the telephone within the field whereas she went to work as a result of, as she notes, she wished to purchase a display protector for her iPhone 16 Plus earlier than taking it out of the field. She says, “I walked out of the shop at 7 pm. And I used to be again by 3 o’clock the subsequent day. And whereas I used to be at work, it sat contained in the field it got here in.”

The Verizon rep blamed the client for by accident inflicting the harm to her iPhone’s display together with her keys

When she returned to Verizon to complain in regards to the display, a Verizon worker put the blame on “TheCrazyLunchLady” saying that her keys will need to have prompted the harm. On her TikTok video, the Verizon buyer stated, “So, now that I filed an insurance coverage declare, they’re not gonna exchange the display. As a result of they don’t have replacements.” However she ended up getting a model new telephone in a model new field which left her questioning whether or not Verizon at first tried to promote her a used iPhone as a brand new unit.

@thecrazylunchlady#iphone16plus#apple#iphone♬ authentic sound – TheCrazyLunchLady

She reached this conclusion when she acquired the brand new field and needed to take away the tabs on the again of the field so as to open it. At this level within the video, she says that the field she opened on the Verizon retailer, which contained the scratched iPhone, didn’t have these tabs on the field. The field on the retailer was already opened. Moreover, the white sticker that covers your complete show on a brand new iPhone so as to defend it in transit was already peeled on the primary, broken unit.

Peeling off the white sticker on her second telephone revealed a flawless show.”This, is a model new telephone. My different one, it has like this smudge and a crack,” she stated. Plainly the expertise of “TheCrazyLunchLady” is one which different Verizon prospects have gone via. One other TikTok subscriber stated that she as soon as purchased a brand new telephone from Verizon for $1,500 and was despatched a field that already had the tabs eliminated.

Once you purchase a brand new telephone at a brick-and-mortar retailer, it’s best to at all times do that

A couple of different commentators revealed that that they had gone via the identical factor with one stating that the telephone he purchased as new was a refurbished mannequin as a substitute. One other response from a TikTok person got here with the suggestion that as a substitute of shopping for a brand new iPhone from a provider, you should buy it instantly from Apple. The TikToker wrote, “For this reason I solely purchase on the Apple Retailer.”

One other TikTok subscriber had an excellent thought that may avoid wasting shoppers who heed the recommendation. He wrote, “ALWAYS open the field in retailer even when you’re not setting it up straight away. Most locations that promote telephones ask staff to examine because of this.”

On the finish of the day, “TheCrazyLunchLady” revealed that when she stated that Verizon tried to promote her a used unit, she meant that it had been opened and used as a pattern within the retailer by potential patrons. It doesn’t matter what she meant, no client ought to must pay full value for a telephone they suppose is new solely to search out out that it is not.

Have you ever ever bought a “new” telephone solely to have plain proof that it was beforehand used? Tell us what occurred by dropping a remark within the field beneath.


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