We invested in Higher Well being as a result of it addresses a crucial hole within the healthcare system: the accessibility and administration of Sturdy Medical Tools (DME). DME performs an important function for a lot of sufferers, notably the aged inhabitants (65+) with persistent well being circumstances. Nevertheless, the present system is riddled with issues for those that reside with persistent circumstances who’re depending on day by day medical provides – bureaucratic hurdles, prolonged approvals, and restricted entry to assist they so critically want.
Higher Well being tackles these challenges head-on with their tech-enabled platform. Sufferers throughout 48 states can conveniently order medical provides and DME immediately via the platform, obtain deliveries at residence, and entry precious Peer Assist. This not solely simplifies the method but in addition empowers sufferers to raised handle their well being circumstances. Higher Well being at the moment serves the populations of over 150 well being plans and well being programs.
Higher Well being’s influence extends far past its platform. They cater to a variety of usually underserved persistent circumstances, from ostomy and wound care to diabetes, incontinence, and persistent retention. By way of shut collaboration with healthcare payers and suppliers, Higher Well being provides a holistic resolution encompassing Peer Assist, instructional sources, and important medical provides. This collaborative method not solely boasts a 98% buyer satisfaction ranking, but in addition goals to enhance affected person engagement and adherence to therapy plans, finally main to raised well being outcomes and diminished general healthcare prices. With a nationwide footprint and collaborations with outstanding payers like Medicare, Medicaid, Cigna, Humana, Florida Blue, and Oscar, Higher Well being is demonstrably enhancing persistent illness administration throughout the nation.
We have been additionally drawn to the previous success and power of the Higher Well being founding staff. CEO & Co-Founder Naama Stauber Breckler has a ardour for impactful healthcare, pivoting from software program engineering to healthcare, efficiently bringing three medical merchandise to market (CompactCath, MocaCare, and Avails Medical). Co-Founder and Head of Product Adam Breckler’s confirmed observe file in product growth provides us confidence in his capacity to navigate the advanced medical provides and DME market, particularly contemplating the regulatory panorama.
The timing could not be higher for Higher Well being. As conventional healthcare fashions grapple with challenges and clinicians change into an more and more scarce useful resource, peer assist emerges as an impactful, value efficient and scalable software for managing persistent circumstances. That is additional emphasised by the brand new well being fairness Stars Ranking system for 2024, which prioritizes a seamless DME expertise. Higher Well being’s resolution is completely positioned to deal with these converging traits. With a big addressable market, a differentiated method in comparison with opponents, and a nationwide footprint serving a good portion of the healthcare panorama, Higher Well being is poised to considerably enhance not solely the DME expertise, but in addition persistent situation administration for sufferers, suppliers, and payers alike. We’re assured of their capacity to ship long-term worth.
Lizzy Goldman is an investor at Samsung Subsequent. Samsung Subsequent’s funding technique is proscribed to its personal views and doesn’t mirror the imaginative and prescient or technique of every other Samsung enterprise unit, together with, however not restricted to, Samsung Electronics.